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Centrica has launched a new on-demand service, Local Heroes, providing a user-friendly digital platform to find trusted local tradespeople to carry out work in the home. The service currently connects people with local plumbing, heating, electrical and drainage experts.
Local Heroes links the customer-tradespeople journey seamlessly, from searching for a job and providing a price estimate, through to confirmation and online payment. All work that is undertaken via Local Heroes is backed by a 12-month British Gas guarantee.
For tradespeople who are successfully vetted and approved to become Local Heroes, the business model opens up a new revenue stream of work opportunities available within their local area.
Mark Hodges, Chief Executive at Centrica Consumer, comments: “Local Heroes is a perfect example of how we see innovation and new technologies flourishing at Centrica. Local Heroes is the first online platform that offers a complete start-to-finish experience, introducing current and next generation Centrica customers to local tradesmen – crucially, all backed by the peace of mind of a British Gas guarantee.”
There are more than 2500 Local Heroes across the UK. By 2020, the company aims to have completed several hundred thousand jobs in the home via its online platform.
To find out more, click here.