Ask a question, get answers by video

Baxi has developed a new way to help installers with boiler queries, by introducing #BaxiCam — Gas Safe engineers can  submit their questions and receive video responses from the Baxi training experts.

#BaxiCam will see the Baxi team use a GoPro camera to show installers the inside of boilers and help explain what they are doing, while answering specific questions. To submit a Baxi boiler question, installers simply need to head over to the Baxi Facebook page and send the team a message or comment.

Steve Owen, national training manager at Baxi, says: “Following the success of our Lockdown Learning and Burning Questions video series, we know installers really value seeing helpful video content. #BaxiCam takes this support one step further, by allowing engineers to have their specific questions answered in a way that mimics attending a Baxi training course in person. Gas Safe engineers are invited to submit their questions to us and we’ll create a bespoke #BaxiCam video, tailored to their specific query.”

Ask your #BaxiCam questions by finding Baxi on, where you can also find the first video in the series to watch now.

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