Consumer champion Which? has welcomed Ideal Heating to its Trusted Traders Approved Service rolls in recognition of the company’s high standards for both homeowners and installers.
The Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders and service providers who successfully pass an assessment process carried out by trading standards professionals.
The endorsement highlights Ideal’s out-of-warranty servicing and repairs procedures and continued commitment to providing outstanding customer service.
Chris Jessop, customer services director at Ideal Heating, says: “We are proud to be working with Which? to drive customer excellence. The Trusted Traders status provides customers with confidence and assurance that they will receive a consistently high level of customer experience, with repairs and servicing being undertaken from the moment of calling in, to the expert engineer visit.”
Raj Kakar-Clayton, head of Which? Trusted Traders, adds: “We’re delighted to welcome Ideal Heating to our Which? Trusted Traders Approved Service Scheme. Only organisations that meet our rigorous high standards of quality of work and customer service receive this accreditation, so Ideal Heating can rightfully be very proud.”
