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A new survey from bathroom and shower specialists Showerstoyou.co.uk asked 1644 Brits to identify who they believe to be the most ‘unprofessional’ tradespeople.
In the definition of ‘unprofessional’, respondents were asked to take into account the quality of work, price/rates charged, manners, punctuality and communication skills of tradespeople.
Showerstoyou.co.uk found that the majority of Brits crown kitchen fitters (73%) as the most unprofessional tradespeople, compared to HVAC engineers who were considered by just 25% of respondents to be unprofessional – but 48% said plumbers were unprofessional.
69% think tilers are unprofessional, whilst 65% feel the same about builders. Floorers were ranked the most professional tradespeople – with only 22% classifying them as unprofessional.
|The most ‘unprofessional’ tradespeople|
|Drain and Sewer Specialists||57%|
|Heating/Ventilation/Air Conditioning (HVAC) Engineers||25%|
Additionally, those surveyed were asked to identify the actions taken by tradespeople they deem to be the most unprofessional.
From this, Showerstoyou found that a tradesperson not turning up when arranged/agreed (81%) is the most unprofessional thing they could do.
76% do not appreciate being overcharged. Slightly below, 73% take issue with poor workmanship.
When on site, 68% of Brits don’t like it when a tradesperson frequently takes breaks, and 65% share the same sentiment about a tradesperson who is consistently on their phone.
On the other end, 42% get annoyed when a tradesperson takes advantage of their good hospitality (e.g. asking for too many hot drinks/biscuits etc.).
|The most ‘unprofessional’ actions by tradespeople|
|Not turning up at all when arranged/agreed||81%|
|Being late constantly||70%|
|Being unnecessarily rude/aggressive||68%|
|Taking frequent breaks when on job||65%|
|On the phone consistently when on job||59%|
|Not gaining permission to use bathroom||54%|
|Not providing regular updates on progress||47%|
|Taking advantage of good hospitality (e.g. asking for too many hot drinks/biscuits etc.)||42%|