Top tips from plumbers on customer relations »
When working in a customer’s home, it goes without saying that completing a high-quality job is a top priority. However, it is just ...
Servicing Considerations »
The impact of coronavirus has meant that many manufacturers have allowed boiler services to be postponed this year, without invalidating the warranty. This ...
Are you covered? Insurance and staying safe in customers’ homes »
As with every aspect of life since the coronavirus pandemic began, everything about working as a tradesman has been upended in order to ...
How to maximise opportunities working in the ‘new normal’ »
As we adjust to what the ‘new normal’ means for our daily lives and how we operate our businesses, Tom Hood, UK sales ...
Calling plumbers in Wales and Northern Ireland »
Qualified plumbers in Wales and Northern Ireland are being invited by WaterSafe to join its UK register with the support of Welsh Water ...
Business support when it matters most »
To help support the installer community, Vaillant has created a programme of online business clinics to cover the issues that matter to the ...
Should you become a WaterSafe approved plumber? »
Julie Spinks, managing director at WRAS, highlights some of the main benefits of belonging to an Approved Plumbers scheme and being listed on ...
How an apprentice can benefit your business »
If you’re looking to grow talent and develop a motivated, highly skilled and qualified workforce, you should consider employing the next generation of ...
Facts to consider when hiring new staff »
Taking on new staff is an exercise that usually means following necessary procedures to make sure everything is as it should be. David ...
Support when it’s needed most »
For many installers working alone with increasingly sophisticated systems, technical support services can be a lifeline. Nick Bennett, director of service at ...
