Installers plan to take up Net Zero opportunity

Plumbing and heating installers see the drive to reduce emissions as an opportunity, and are optimistic about the short and long-term future of their businesses, according to new research released today.

Daikin UK’s inaugural Installer Confidence Monitor survey has revealed that 75% of the installers on its Sustainable Home Network expect their profits to increase in the year ahead – rising to 88% when looking ahead to the next five years.

When asked about the government’s sustainability commitments and targets, 72% said that that saw it as an opportunity for their business, while 13% said that they’re taking a more cautious approach – recognising the opportunity, but also acknowledging that potential threat if they don’t pivot to take advantage.

More than nine in ten (93%) said that they plan to invest time and money in heat pump installation training in the next 12 months, with 50% upskilling to install hybrid heat pump systems. In contrast, just 17% still plan to invest in their gas boiler installation capabilities.

On average, at present, those surveyed get 27% of their business from installing heat pumps and hybrid heat pumps, and the expectation is that this will increase to 43% over the next five years.

Iain Bevan, commercial manager, heating and renewables at Daikin UK, comments: “It’s encouraging that Sustainable Home Network installers see the road to net zero as a positive – not just for the planet, but for their businesses, too.

“We’re going to run this survey on a quarterly basis, to help us understand the challenges and opportunities facing our installer base, so we can continue to provide the products, services and resources they need to succeed.”

The Daikin Sustainable Home Network is free to join and offers heat pump installers a wide range of business-building benefits and expertise. For more information, visit

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