Management software added to APHC benefits

Members of the Association of Plumbing & Heating Contractors (APHC) can now access a host of discounts and service enhancements via Propeller Workforce Management software.

Propeller provides plumbing and heating contractors with an all-in-one cloud-based workforce management system and app designed to eliminate paper-based processes, reduce administration time, create efficiencies and improve performance.

APHC CEO, John Thompson, says: “I’m delighted to add a workforce management software solution to our portfolio of APHC member benefits. The partnership with Propeller will allow APHC members to receive an exclusive discount on the monthly subscription and other discounts on software integrations and training should these be required.

“This software is perfect for small companies and it will enable APHC members to manage their diaries, jobs and engineers in real-time whilst being able to communicate and send job reminders by SMS, email and letters to customers. It can manage your workflow from quote through to invoice and it manages van stock, warehouse and parts usage via a central stock management system which updates in real time as engineers use materials throughout the day. It has a GDPR compliant customer relationship management (CRM) system and a powerful reporting function to provide insight into areas such as compliance, engineer performance, customer satisfaction, access rates, first time fix rates and much more.

“Another benefit to Propeller is that it is equipped with industry specific certification across gas, commercial gas, oil, renewables, electrical and Legionella, plus it has a form builder to create any digital form that may be required, such as COVID-19 risk assessments.”

Further information regarding APHC membership can be found at www.aphc.co.uk

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