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To make it easier to submit test samples and access results quickly via a mobile, Fernox has developed the Water Quality Test app. Launching this month, installers will be able to register on Android and iOS platforms to download the app and start enjoying the time-saving benefits of this paperless service.
Once Fernox has received the sample, which can be sent using the prepaid envelope included in the Water Quality Test kit, the test results will be available to view via the app within 48 hours – with a full diagnostic report being sent via email or viewable via the Fernox web portal. This allows installers to take speedy and targeted action to resolve and restore system efficiency where central heating problems are caused by dirty and untreated system water.
As part of the service, Fernox will carry out an analysis of five key criteria system water parameters and will advise on the appropriate treatment, if necessary, or confirm that the system has been correctly treated and fully protected.
The new app will provide installers with a short online form to complete, and a location finder, with the option to scan in a boiler’s serial number, its brand name and age. Installers need only register their details once. Test samples can be tracked through the testing process via the app, and a status of ‘pass’ or ‘fail’ is available at the touch of the screen.
The app can also be used to register a Fernox TF1 Filter product warranty.
Anna Tarbuck, Global Product Management Director at Fernox, says: “We are very excited about the launch of our new Water Quality Test app. We wanted to offer installers the ability to keep track of every testing kit logged and review all the results in one, easy to access place. Testing the system water is a key part of the process to ensure boiler efficiency and we hope that this more technology led approach will aid installers in saving valuable time.”
The Fernox Water Quality Test app is free to download and compatible with all devices. Fernox Water Quality Test Kits are available for purchase through major and independent merchant branches and reputable stockists.