New online platform to protect payments

Pay the Trades is the name of a new online platform designed to protect tradespeople from late and non-payments. Based in Grantham, Lincolnshire, and the brainchild of founders Harvey Croft and Owain Hughes, the company aims to act as an intermediary between tradespeople and their customers and hopes to have10% of UK tradespeople using its service within the next five years.

Offering tradespeople and customers a safe, easy and worry-free means of exchanging goods and services, Pay The Trades’ payment process will provide income protection for self-employed tradespeople.

Rather than paying the tradesperson directly, customers pay via the Pay The Trades Escrow Service. Once the project has been completed, a 14-day holding period follows to ensure the customer is satisfied with the quality of the work and the tradesperson is paid without the hassle of chasing invoices. In the scenario where a customer is unhappy with the service they’ve received, Pay The Trades will settle any disputes by providing a review process, checking the work and offering a refund where appropriate.

After building a successful career in production and logistics, joint-founder Harvey Croft (left of pic) decided on a career change and began exploring plumbing as a potential option. It was during this time that he encountered long-standing issues with payment that many tradespeople experienced on a regular basis. Identifying a gap in the market for a platform that could solve this issue, Croft began building what would become Pay The Trades.

“We’re excited to provide this solution to a market of hard-working individuals whose need for payment is overlooked,” says Harvey. “We’re also passionate about ensuring customers get the quality of work they are promised and removing ‘cowboy’ tradesmen from the market by bringing a whole new business process to the trades industry.”

“The last year and a half of everyone’s lives have been made significantly harder as a result of the pandemic,” adds business partner Owain Hughes. “Now that the world is opening up once again and tradespeople are working relentlessly, we thought it would be the perfect time to launch our service. We hate the thought of people in the trades industry finally being able to work again, but being hit by late or non-payment issues. That’s really where we want to make a difference.”

Pay The Trades is now officially open for business throughout the UK. For more information visit

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