North West installer scoops top award

The winners of the Heating Installer Awards 2020 have been announced, with Phil Metcalf, of Phillip Metcalf Cooling and Heating Services, being crowned the national winner during a reveal video, created in place of the usual live awards event.

Representing the North West and based in Lancaster, Phil impressed the judges and the public with his attention to detail and positive impact his work has had on customers. Phil was closely followed by the national runner up, Todd Glister of Glister Services.

Ryan Carlton from Cleethorpes scooped the first ever Rising Star prize, having impressed with his commitment to learning and his positive and calm approach when faced with issues. The ‘Rising Star’ award was introduced this year especially for budding apprentices to recognise those who are still in training but are already working hard to achieve high standards.

The Most Sustainable Installer award, which recognises those who are doing everything they can to minimise the impact of their work on the environment, went to Jonathan Coyle from Harvest Cornwall. The judges commented on Jonathan’s clear and evident commitment to sustainability in everything he does, from growing his own food for team meetings and using recycled rainwater in the office, to the advice and sustainable service he provides customers.

Commenting on his win, Phil Metcalf said: “I’m chuffed to bits to win this year’s Heating Installer Awards especially given the high calibre of entries from the other regional winners. It’s entirely humbling for me and my team to receive such acclaim from our peers and industry representatives.

“These awards play an important role to highlight the professionalism and hard work put in by heating engineers every day. Thank you to all those who’ve worked hard in the current challenging climate to put these awards together.”

Sponsored by Danfoss, Glow-worm, Polypipe and Stelrad, and supported by professional trade body CIPHE, the annual awards scheme celebrates the achievements and raises the credibility of plumbers and heating installers who deliver top quality work and excellent customer service.


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