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Plumbing and heating supply specialist Williams & Co has launched a new service designed to support installers who have been victims of tool theft.
Tool Angel provides an immediate secure set of loan power tools and a top of the range flue gas analyser to keep their business viable in the first weeks after the crime occurs
A short video explaining the service can be seen here.
Tool theft was a huge topic for tradespeople in 2019, with one insurer estimating that a third of tradespeople have had their tools stolen – plumbing, heating and ventilation contractors being the fourth most impacted trade.
“Every day we hear of another of our customers whose van has been broken into and whose tools have been stolen,” says Ray Stafford, MD. “The devastating effects of tool crime are not limited to the value of the tools themselves, as there is also the damage to the vehicle, days of disruption to planned work and the reputational risk as valued client’s projects are delayed. There is also a psychological impact on small businesses and self-employed individuals, which should not be underestimated. With the support of partners including Makita, Kane and Armorgard, we have established Tool Angel.”
When a customer is effected by tool theft they can call Williams & Co’s national customer service team with the crime number and a drop off location, and the team will get a Tool Angel kit worth over £2300 to them within normal delivery times, on the same day for many postcodes.
The recipient has full use of the armoured, secure, tool box, a range of quality tools and analyser for free for two weeks. At the end of that period, the tools are collected free of charge. The recipient can choose to purchase a new kit of their own at the end of the loan period with a 15% discount. A year’s interest free credit is available.
For more information on eligibility and T&Cs, visit the website: https://www.williams.uk.com/tool-angel/
The Tool Angel kit includes:
18v combi drill
18v impact driver
18v SDS hammer drill
240v core drill
18v circular saw
18v reciprocating saw
18v angle grinder
3 x 5.0 ah batteries
Core drill set
Kane 458 Flue gas analyser including printers