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Plumb Center and the CIPHE have produced an infographic (below) highlighting the working habits of those in the trade over the holiday, with some being the unsung heroes of the festive season, barely downing tools to take a break over the traditional Christmas and New Year holiday.
Gary Hitchens, Customer Service Director at Plumb Center, comments: “We know from the demand we experience in our branch network that while the rest of the nation downs tools to tuck into a mince pie and mulled wine, many installers and plumbers soldier on over the Christmas break. But to learn that one in four are ready to drop everything and respond to a call on Christmas Day is awe-inspiring, and that’s before we learn that half have discounted their fee or even worked for free over the festive season!
“We’ve stepped up to the plate this Christmas to help these heroes do their job by extending opening hours, and ensuring the most in-demand parts are in stock in every branch for off-the-shelf collection. Whatever their plans, we wish all heating and plumbing engineers a safe and happy Christmas.”
Kevin Wellman, CEO of the CIPHE, adds: “Heating and plumbing engineers are the unsung heroes of the festive season and they richly deserve the spotlight this survey shines on them. Every planned or responsive job is important, but at this time of year, when emotions run high, the pressure is really on to deliver the goods, so there should be great pride that so many can say they’ve ‘saved a Christmas Day’.
“What’s worrying however is the number of jobs that are apparently the consequence of botched work. A job done by a professional in the first place would prevent much of this seasonal heartache, so our collective 2017 resolution must be to drive this message home. We wish everyone involved in the fantastic industry a very Merry Christmas and a prosperous New Year.”